Published on: 23 March 2020

Welcome to our dedicated page on the COVID-19 pandemic. Here you will find all info regarding how the pandemic may affect you. This page is updated as regularly as possible to give you the most recent information. However please always follow goverment guidance and any advice from your clinical team.

If you are looking for information targeted for our partners, clinical staff or for operational information, please access our COVID-19 Professionals Area.

Our Statement

In response to the COVID-19 situation we are working with our partner organisations to review the way we are working in order to be as flexible and adaptive as possible in this fast-paced situation. Cancer care and services continue to be our top priority.

We will be working through the formal established processes to issue any cancer specific clinical guidance. Our website and social media platforms will be used to provide more general information and messages about the situation and impact on our cancer services.

We are encouraging everyone to follow national guidance. You can access the most up-to-date information from the following sources: Advice for clinicians on the coronavirus is here. If you are a member of the public looking for health advice, go to the NHS website.

Help Us Help You

Help Us Help You is a national campaign which arised after reports showed referals from cancer symptons had significantly reduced during the COVID-19 Pandemic. There is also data to show four in ten people say they do not want to contact their GP because they are worried of being a burden. 

It is important you contact your GP if you have concerns about your health and are worried you are showing signs and symptoms of cancer.
You should also contact your medical team if you are a cancer patient with an ongoing issue. If it is urgent you should call 111 or 999 in an emergency.

For more information on when to contact your GP and a video from our Clinical Director and Co-Chair please click here.

You can also watch MacMillans video on why it is important that you help us to help you.

COVID-19 FAQs for Those Affected by Cancer

If you are living with or have been previously affected by cancer and have questions about COVID-19, please view this cancer charity support line Q&A document.

Amongst other question topics it covers queries about treatment, symptoms and caring for loved ones.

Before reading this document please make sure you have read the goverments guidance regading: Self-isolatingSocial distancingShielding and Financial/Childcare.

Please also ensure to prioritse the advice of your clinical team before anything else.Save


FACE COVID is a set of practical steps by Dr Russ Harris, author of The Happiness Trap for responding effectively to the Corona crisis. You can read it here. FACE COVID uses the principles of acceptance and commitment therapy (ACT). Here’s a quick summary of the key steps:

F = Focus on what’s in your control
A = Acknowledge your thoughts & feelings
C = Come back into your body
E = Engage in what you’re doing
C = Committed action
O = Opening up
V = Values
I = Identify resources
D = Disinfect & distance

Advice for Sustaining Wellbeing in Critical Care During and Beyond COVID-19

The Intensive Care Society's Advice for Sustaining Wellbeing in Critical Care During and Beyond COVID-19 is a useful table outlining the anticpated needs of staff across different phases and recommended approaches. You can read it here.

It also includes bulletpointed advice on dealing with stress and the strain COVID-19 will likely cause on mental health. 

Council Helplines

If you are self-isolating or are classed as one of the vulnerable who are currently being ‘shielded’ at home and you do not have friends or family nearby, where can you go for help?

Here’s a list of the Council helplines in our region who are offering help during this time with shopping, or other support.

Some of the services state when their helplines are open, but others have no details. Let Jill Long: have details of any more council helplines to be added.


01226 774444 9 am – 4pm or make an online application


To access help from the Community Hub call 01302 430300 or email

North Yorkshire

01609 780780  8 am – 5.30pm Monday – Friday 9 am – 5pm Saturday


01709 807319


There is a link to local food banks and for formal care and support 0114 273 4908

Wakefield www.wakefield,

For Community Hubs info and help call 0345 8 506 506 option 3 Monday – Friday 9 am – 5pm

Weston Park Cancer Charity Services

Weston Park Cancer Charity conintue to run. 

Their helpline is 0114 553 3330 and is open Monday - Friday, 9am to 5pm. 

For more information on their services please click here.

Cavendish Cancer Care Support

Although the therapy centre is closed, Cavendish Cancer Care are continuing to support people affected by cancer, offering one to one counselling and therapeutic support by telephone and face to face online.

Cavensih Cancer Care have compiled a list of their available services and useful resources during the pandemic which you can view here.

Macmillan Hope Programme for people living with cancer

Macmillan Cancer Support and Hope For the Community CIC have partnered to deliver this free online group self-management programme.

The Hope Programme for people living with cancer was co-created with people living and affected by cancer and with researchers at Coventry University to make sure it is rooted in science.

For more information and to sign up, please click here.

Radiotherapy During COVID-19 Information

This document has been made to reassure you of the precautions in place to ensure your radiotherapy remains safe. 

It has been produced by CRUK, Macmillan, RCR, SCoR,and IPEM. The document covers what you can do yourself to help ensure a safe appointment as well as what precautions you might find when you arrive. 

You can access it here.

Prostate Cancer FAQs: Prostate Cancer UK

On the Prostate Cancer UK website is some information about coronavirus (COVID-19) for people who have, or have had, prostate cancer. You can view it here.

This information aims to answer some of the questions you may have at this time. You can also contact their Specialist Nurses for further information and support.

As always, it’s important to follow the advice of your doctor, nurse or other people in your medical team.

Prostate Cancer UK has worked with NHS England to develop information on coronavirus for people who have, or have had, cancer and their loved ones, and for people who are worried they may have cancer. Both the ‘One Cancer Voice’ information and the information on their page will be kept up to date if official advice changes.

Pancreatic Cancer UK Support

Pancreatic Cancer UK is a registered charity providing a range of support for those living with pancreatic cancer.

The charity is providing the following help during the pandemic and is useful resource for anyone affected by pancreatic cancer.

Their Support Line: A team of pancreatic cancer specialist nurses are able to offer information and support to anyone affected by the disease and can answer concerns related to coronavirus (COVID-19). Freephone 0808 801 0707 Monday - Friday 10am - 4pm. Or email

Expert information to order or download: booklets and fact sheets, reviewed by clinical experts, can be found here. They will be adding new information about how people with pancreatic cancer can improve their wellbeing during the outbreak.

Discussion forum: nurses will be producing short video clips and blogs to help people access support and information. The forum can be accessed here.

Pancreatic Cancer during COVID-19 (PCC) Network

Pancreatic Cancer UK are developing a network which will aim to allow pancreatic cancer specialists to discuss and develop treatment and care pathways for patients with pancreatic cancer during the pandemic; develop and share consensus approaches; and allow clinicians to discuss specific, local issues with colleagues from across the country. It will support management planning for patients with pancreatic cancer and help us begin to create a database during the outbreak to inform future clinical decision making and clinical trials.

The below resources and support of the Network will be available throughout this time for you to access if and when you wish:

Virtual Meetings: attend/view virtual meetings to share and discuss the latest updates, approaches and challenges

Shared Folder: access the most up-to-date guidance notes around the treatment and care of pancreatic cancer in the UK during the pandemic

Newsletter: their newsletter will share a summary of the latest updates, documents, recorded webinars and any other useful information

Discussion Forum: the chairty is looking into creating a secure forum for you to ask questions, share and collaborate with your peers.

For access to any of the above, if you have any updates or information that would be useful to share with the wider community, or if there are any other ways Pancreatic Cancer UK can support you please get in touch with the Team.

Gynaecological Cancer Support from The Eve Appeal

The Eve Appel have developed a cancer and coronavirus information hub, so that people can access up to date and accurate information on gynaecological cancer pathways, from first investigation of symptoms through to follow up post treatment, as well as information on the national cervical screening programme. 

The charity will be continually reviewing this information and making any updates as they are announced. They are working on further information around gynaecological cancers and coronavirus.

Their nurse-led information service, Ask Eve, is there to answer any questions relating to gynaecological health, and is completely free and confidential. People can contact Ask Eve by emailing or calling 0808 802 0019.


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