Published on: 30 July 2024

The 2023 National Cancer Patient Experience Survey (CPES) results have been published.

The survey aims to understand people’s experiences of cancer care, and the insight provided in the survey is used to improve the quality of NHS cancer services.

CPES is conducted every year by Picker, on behalf of NHS England.

The survey asks a variety of questions to understand people’s experience of care, including how involved patients felt in decisions about their care, whether the information they were given was easy to understand, and whether they felt they had enough support from staff.

The 2023 CPES was sent to 3,015 eligible patients in South Yorkshire and Bassetlaw asking about their experiences between April and June 2023. It was completed by 1,562 patients resulting in a 52% response rate which is equal to the national one. 

Patients rated the overall experience of care within SYB organisations as 8.9 out of 10 which again, is equal to the overall national figure.

The South Yorkshire and Bassetlaw Cancer Alliance-area CPES results can be seen here

Julia Jessop, Managing Director of the SYB Cancer Alliance said: “Patient experience of care is incredibly important to us as a Cancer Alliance. These CPES results help us to understand how well we are doing. We will work continue to work in partnership with all organisations that provide cancer services and support services in our area to share good practice and identify any areas for improvements.”

For more information about the CPES, please visit www.ncpes.co.uk